SMS Compliance Policy

Last Updated: January 2025

Cedar Creek Media ("Company," "we," "our," or "us") provides SMS messaging services to facilitate general communication, reminders, alerts, and service offerings. This SMS Compliance Policy outlines the terms for users who opt in to receive SMS communications from us.

By opting in to receive SMS messages, you agree to this SMS Compliance Policy.

1. How You Opt-In

You can opt-in to receive SMS messages from Cedar Creek Media through the following methods:

• Web Forms – By submitting your phone number through our website’s Contact Us or General Inquiry forms.
• Service Agreements – By providing your phone number while signing up for appointment-setting services.
• Explicit Request – By requesting SMS notifications directly via phone or email.

By providing your phone number, you consent to receive non-marketing general communications as well as marketing messages from Cedar Creek Media.

2. Message Types and Frequency

Once you opt in, you may receive:

• General Communications: Service-related reminders and alerts
• Marketing Messages: Occasional promotional offers and announcements

Message Frequency: 2-4 messages per month

Message & Data Rates May Apply. Carriers are not liable for delayed or undelivered messages.

3. How to Opt-Out (STOP Command)

You may opt out of SMS messages at any time by replying:

STOP – Immediately unsubscribes you from all messages.

Once you opt out, you will receive a confirmation message stating:

"You have successfully unsubscribed from Cedar Creek Media SMS alerts.
No further messages will be sent. Reply HELP for assistance."

After this confirmation, you will no longer receive messages unless you opt in again.

4. How to Get Help (HELP Command)

If you need assistance, reply:

HELP – You will receive an automated response with our support contact details.

Example message:

"Cedar Creek Media: Need help? Contact us at info@cedarcreekmedia.com or call 888-731-7292. Reply STOP to opt out."

For additional support, you can contact us:

• Email: info@cedarcreekmedia.com
• Phone: 888-731-7292

5. Data Privacy and Security

We respect your privacy and do not sell, rent, or share your phone number with third parties. SMS consent is not required for services, and we only use your number for the intended purpose. See our Privacy Policy for more details.

6. Compliance and Regulations

Cedar Creek Media complies with:

• TCPA (Telephone Consumer Protection Act) – Protecting against unwanted SMS messages
• CTIA Guidelines – Ensuring consumer-friendly messaging practices
• CAN–SPAM Act – Governing commercial messaging practices

By opting in, you acknowledge and agree to these SMS terms.

7. Updates to This Policy

We may update this SMS Compliance Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

For questions or concerns, please contact us at:

• Email: info@cedarcreekmedia.com
• Phone: 888-731-7292
• Location: New Jersey, United States