Privacy Policy

Last Updated: January 2025

Cedar Creek Media ("Company," "we," "our," or "us") is committed to protecting the privacy of visitors to our website cedarcreek.media (the "Website") and the individuals we interact with through our outbound appointment-setting services. This Privacy Policy outlines how we collect, store, use, and disclose information.

By using our Website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We do not collect, store, or process any personal information such as names, phone numbers, email addresses, or payment details. However, we record outbound calls for quality assurance and training purposes. These recordings are stored for 90 days before being automatically deleted.

2. How We Use Call Recordings

We do not use call recordings for marketing purposes or share them with third parties.

3. SMS Messaging and Communications

Cedar Creek Media respects your privacy and will never sell, rent, or share your text messaging opt-in data with third parties. By opting in, you consent to receive SMS messages for general communications, reminders, alerts, and promotional offers.

Your phone number will only be used for SMS communication purposes and will not be shared with third parties. See our full SMS Compliance Policy for more details.

4. Data Sharing and Storage

We do not share any user data with third-party vendors, CRM providers, or analytics tools. Call recordings are securely stored for 90 days and then permanently deleted.

5. Legal Compliance

We comply with all relevant privacy and telemarketing laws, including:

Under CCPA, California residents have the right to know what personal data is collected about them. Since Cedar Creek Media does not collect personal data, we do not provide access to or deletion of consumer data beyond our standard call recording retention policy.

6. Security Measures

7. Cookies and Tracking

Our Website does not use cookies, tracking pixels, or third-party analytics tools.

8. Do Not Track (DNT) Requests

Since we do not collect browsing data, "Do Not Track" (DNT) settings are not applicable.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.