Revolutionize Your Follow Up Efforts

We help businesses by delivering exceptional services through innovative solutions, technology, and expert agents.

About Cedar Creek Media

  • Our Mission

    At Cedar Creek Media, our mission is to provide exceptional service to our clients. We strive to go above and beyond in every interaction with our customers, ensuring their satisfaction.

  • Our Team

    Our team at Cedar Creek Media consists of highly trained US-based professionals dedicated to providing the best possible service to our clients. We work together to ensure that every customer receives personalized attention and support.

  • Our Services

    At Cedar Creek Media, we offer a wide range of services to meet the needs of our clients. Whether you need help with prospect engagement, customer service, or sales, we have the expertise to deliver results.

Why Choose Cedar Creek Media

  • Optimized Campaigns

    Throughout our extensive experience, we have successfully executed thousands  of follow-up campaigns, refining a process that not only delivers top-tier service but is also cost-effective, and yields exceptional results for you and your clients 

  • Advanced Reporting

    Our advanced reporting tools allow you to track key metrics, such as call volume, average handle time, and customer satisfaction. This data helps you identify areas of improvement and make informed business decisions.

  • Multilingual Support

    We understand that your customers come from different parts of the world and may speak different languages. That's why we offer multilingual support to cater to your diverse customer base.

Standard Loan Officer Campaign

Annual reviews

We schedule appointments for you with your past clients to generate new purchase, cash-out refinance loans, and referrals from your existing database. Some of what you will discover on these calls: Moving-up, downsizing, investment property, vacation home, friend or relative looking to purchase a home, etc.

Pre-approval follow up

We call once a week to check in and see how the home shopping is going.  Then 90 days from the date you pulled credit, we set an appointment for you to re-issue a new pre-approval. 

Virtual coffee appointments with referral partners

We call your current referral partners or partner's you are courting and set virtual coffee appointments for you.  

Products and services available for individuals and enterprise

Appointment Setting and Follow-Up

Representing Your Brand

Our customer service representatives are friendly and approachable. We believe in treating your customers with the respect and kindness they deserve.

Personalized Solutions

At Cedar Creek Media Customer Service, we understand that every customer is unique. That's why we offer personalized solutions that are tailored to your specific needs. We work with you to find the best possible solution for your unique situation.

Multi-Channel Support

We offer support through a variety of channels, including phone, email, and live chat. No matter how you prefer to communicate, we've got you covered.

Transparent Pricing

We believe in transparency when it comes to pricing. We offer competitive rates and never charge hidden fees. You can trust us to provide high-quality service at an affordable price.

 FAQs

  • Our call center is open Monday to Friday from 9:00am to 12:00am EST.

  • You can reach our call center by dialing our toll-free number at 1-888-731-7292.

  • We offer customer follow-up, customer support, sales support, and sales services for various industries.

Contact us.